Frequently Asked Questions

What is CellFunds?

CellFunds is an inexpensive service that can send money in real time between two individuals. It can also be used to pay bills and withdraw cash from an ATM. No bank account is needed and all funds are secure and insured with FDIC.

How will CellFunds help me?

CellFunds may be used anywhere Visa is accepted. You will be able to send money to anyone without leaving your home or job. You can purchase items online or at a brick & mortar store. You buy mobile topoff minutes. You can pay your rent. You can pay bills. You can donate to your church or charity of choice. Simply put, you can continue doing the things you already do. CellFunds makes it safe and convenient.

How do I load money into my CellFunds account?

There are 3 easy ways to load money into your account. 1) Have someone send you money, 2) deposit cash via ATM, and 3) direct deposit. Use the Visa ReadyLink locator to find a loading station near you.

Does the person sending me cash need to have a CellFunds account?

No. The sender can send cash without a CellFunds account.

How much can I keep in my CellFunds account?

The current account limit is $9,999.

How much can I send someone at one time?

The current sending limit is $900.

Is it hard to sign up for a CellFunds Wallet?

No. The sign up process is easy. We just need a few pieces of information to verify your identity, such as: name, address, social security number, date of birth, user name, password, and cell number.

When will I get my CellFunds Visa card?

After signing up via our app, your card will be mailed to you in 7-10 days.

Is CellFunds safe to use?

Yes. We have implemented several layers of security to protect you and your information. Also, your funds are FDIC insured up to the full amount of deposit.

What if I lose my card?

In the event your card is lost or stolen, you can call customer service for a replacement card. You may also disable your card via our mobile app to ensure it isn’t being used until you receive your replacement.

Get the app today

Have more questions? Contact us today.